Frequently Asked Questions (FAQs)
 
A. General MRI Questions
B. MRI Information for Physicians
For additional information visit Information for Physicians
 
 
Health
1.  Can I get a CT scan exam at your clinic?
2.  Can I get a whole body scan at your clinic?
3.  I have Tattoos, is it safe for me?
4.  I may be pregnant what should I do?
5.  Is there any radiation from MRI? 
6.  I have worked with metal and may have metal in my eye, what do I do?
7.  What if I am claustrophobic?
 
Before your MRI
8.  Do I need a requisition (referral) from my doctor?
9.  What should I do to prepare for my examination?
10. Can I take my medication?
11. What can I expect during my MRI scan?
12. I have a question that I cannot find on your web site.
 
Fees
13. Do I have to pay for my MRI exam & how much will my MRI cost?
14. Do you take VISA? Mastercard? Do you have Interac?
15. Does WSIB (Workplace Safety Insurance Board - formerly Workers Compensation Board) pay?
  
Time
17. When do I get my results?
18. Can I leave my MRI exam with my Report & Images?
 
Location
19. How do I get to your clinic?
Health
 
1.   Can I get a CT scan at Ottawa Valley MRI?

No, currently only our Calgary & Vancouver Clinics can provide this type of diagnostic exam. Refer to the Contact Us section to attain their contact numbers.

2.   Can I get a complete MRI body scan at your Clinic?

Ottawa Valley MRI Cente does not offer full MRI body scans. Our Calgary and Vancouver Clinics offer CT Scans of heart, lung and colon. Please refer to their link for more information about CT scans.
3.   I have Tattoos, is it safe for me?
Tatoos are fine as long as they are older than 4 weeks.

4.   I may be pregnant what should I do?

Ottawa Valley MRI will not perform MRI exams if a patient is pregnant.

5.   Is there any radiation from MRI?

MRI does not produce X-Ray radiation. The MRI machine produces only a radio signal.
6.   I have worked with metal and may have metal in my eye, what do I do?
If you have ever been a grinder, metalworker, welder or worked with metal you may have a have a metallic foreign body in their eye without even knowing it and you will need to have an x-ray of the eyes prior to having an MRI. 
7.   What If I am claustrophobic 
Claustrophobia is rarely severe enough (0.2% of patients) to require sedation.
Ottawa Valley MRI Centre is unable to offer patients sedatives.
 
If you or your patients are concerned about claustrophobia interfering with the MR examination, please feel free to prescribe the oral or sublingual benzodiazepine of your choice.
Please ensure your patient takes the medication one hour prior to their appointment time and that they are warned to arrange a ride to and from their appointment.
Before your MRI
 
8.   Do I need a requisition (referral) from my doctor?

Yes. Before we book any type of appointment we require a medical referral. This referral may be from your family physician or specialist. You can download and print a copy of our referral form or select Requisition Form from the main menu.

9.   What should I do to prepare for my examination?

Patients are strongly encouraged to review all information under Your MRI Appointment, as each exam may require different preparation.

 10. Can I take my medication?

You can take any medications as necessary, this will not affect your exam.

11.  What can I expect during my MRI scan?

After checking in with reception and changing into a gown that we provide, one of our MRI technologists will position the patient on a cushioned MRI table. As the MRI machine can be loud, patients are provided with earplugs to wear during their scan. The table is then moved into the centre of the scanner and the images are taken. The patient has verbal contact with the technologist throughout the scan should they need to contact the technologist quickly. An MRI examination will last between 30 to 45 minutes depending on the area being scanned.

12. I have a question that is not addressed on your Website.

If you have any other question that you need answered please complete the MRI Inquiry Form and we will respond to your question immediately.

Fees
 
13. Do I have to pay for my MRI exam & how much will my MRI cost?

MRI examinations are offered on a fee for service basis.

Patients paying for their own exam will be advised of the costs at the time of scheduling their appointments.

For more information read our MRI Patient Information section or view our Fee Schedule.
14. Do you take VISA? Mastercard? Do you have Interac?
Ottawa Valley MRI Centre in Gatineau/Hull is a private clinic. The costs of our MRI scans are not covered by provincial medical plans.
Patients paying for their own exam will be advised of the costs at the time of scheduling their appointments.
We accept Visa™, Mastercard™ and Debit cards only. (No personal cheques are accepted).
More
 
15. Does WSIB (Workplace Safety Insurance Board - formerly Workers Compensation Board) pay? 
If your MRI exam is being covered by a 3rd party (i.e. Provincial Workers Compensation Board, insurance company, corporation) we require a written authorization prior to performing the examination.
 
More 

16. How long does the MRI examination take?

A MRI takes between 30 to 45 minutes, and it is imperative that the patient lay as still as possible.

17. When do I get my results?

Patient reports for all examinations are sent to the referring physician in 48 working hours of the examination.

 18. Can I leave my MRI exam with my Report & Images?

Your MRI report will be faxed to your doctor 48 hours after your exam.

If you are a private paying patient you will leave with a CD copy of your MRI images at no cost.

All images are kept on optical disc and you can always request a copy of your report or images for up to 7-years after your MRI exam.
Location

19. How do I get to your clinic?

Our Clinic is located at:

Ottawa Valley MRI Centre
15 Rue Papineau
Gatineau (Hull), Quebec J8X 1T4
Tele (819) 420-0130
Toll Free 1-866-222-9771
Fax (819) 420-0134

www.ottawavalleymri.com

Please refer to the Contact Us section to print off a Map with step-by-step directions to our clinic to Gatineau/Hull

20. Do I need to pay for parking?

Free 2-hour parking is available in the front of the clinic on Papineau Street.

Handicapped Parking is also available at our clinic.
MRI Questions for Physicians
 
21. What are the indications for MRI? 
MRI is used to help diagnose hundreds of medical conditions and abnormalities of the body, too numerous to list here.
Discuss your medical symptoms and concerns with your doctor and have him/her determine if an MRI exam would be helpful for you.
If you are a physician and you would like a complete list of MRI indications please contact OVMRI for your own “Indication Booklet”. 
22. Do you do MR Arthograms?
Yes
Shoulder Arthograms
Knee Arthograms 
23. Do you do Insurance cases? 
Most Insurance Companies will consider a physicians request for an MRI exam for their patient on an individual basis.
 
Please contact your Insurance Company to determine if they will cover your MRI exam.
24. Which Insurance Companies use the Ottawa Valley MRI Centre?
Most Insurance Companies will consider a physicians request for an MRI exam for their patient on an individual basis.
 
Contact your Insurance Company to see if you are eligible.

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