POLICY FOR LATE ARRIVALS

IRM St-Joseph MRI and Ottawa Valley MRI Centre aim to provide a professional, fast and high-quality magnetic resonance imaging service.

In an effort to respect our patients, our clinics have chosen to adopt a policy regarding late arrivals.

As you can understand, our priority is to ensure that our technologists have the time they need to do the MRI exams and to be able to answer any questions you may have. Therefore, if a patient does not respect the time allotted, it creates a delay that affects not only this patient, but all the patients who follow.

We would like to ensure that each patient have enough time for their exam without feeling rushed.

We give you a grace period of 15 minutes, as we invite you to arrive 15 minutes before the exam time to complete some documents.

This policy makes you aware that if you are late, we may refuse to do your exam, for the reasons explained above. However, we will be happy to schedule another appointment for you at your earliest convenience.

If you expect to be late, please contact us immediately to assess if the exam will still be possible or if we will need to schedule another appointment.

Thank you for your understanding,

The team of IRM St-Joseph MRI and Ottawa Valley MRI Centre.